FAQ

Have a question? This is the place to look!
Make sure to check in once in a while since we might update this section as we get closer to the event.

Are your questions still unanswered?
Reach out to us at contact@engageu.eu

The full price list is available on the start page! The standard price for the full conference (two days, not including social event or pre-conference training) is €799 per person, but there is an Early Bird offer valid until July 31st for €649!

💡 Attending as a group from the same company? We also have group discounts available for companies sending five people or more. If you are ten people or more, you get an even bigger discount!

For attendees coming from abroad to attend the international developer conference in Belgium, it is important to note that all invoices will include VAT. This is due to the tax regulations in Belgium, which mandate that Value-Added Tax (VAT) must be charged on services provided within the country, including conference fees.

Key Points:

  1. VAT Inclusion: All registration fees and related services for the conference will include VAT as per Belgian tax laws. This ensures compliance with local regulations.
  2. VAT Rate: The standard VAT rate in Belgium is currently 21%. This rate will be applied to the total cost of all conference services.
  3. Non-Exemption: Unlike some countries that offer exemptions for international delegates, Belgium requires VAT to be included on invoices for all attendees, regardless of their country of origin as the conference takes place in Belgium. (by Belgian law)
  4. VAT Refunds: Depending on the attendee’s home country and its tax agreements with Belgium, it may be possible to apply for a VAT refund. Delegates should consult their local tax authorities or a tax professional to understand the refund process and eligibility criteria.
    If you have  a VAT number that needs to be on the invoice, please provide your VAT-number when registrating.

📆 You can register for the event up until a week before, which means that the last day to register is late evening November 1st!

Sometimes, life just happens and what was planned needs to be changed. If you're unable to attend, you can cancel your participation and get a full refund up until October 24th. If you cancel after this date, you will not receive a refund.

You also have the option of transferring your ticket to someone else - just let us know and we'll fix it!

The organiser reserves the right to cancel the Event for any reason (including, without limitation, by reason of a Force Majeure Event). The Organiser shall notify the attendees and Sponsors of the cancellation as soon as possible.

The parties agree for:

    1. a voucher

    1. a refund (minus administrative fees)

Tickets will only be refunded or exchanged if the event is cancelled or moved to another date

✉️ If you forgot something when registering for the event, please let us know! Send an email to contact@engageu.eu and tell us what is missing and we'll fix it.

‼️ Please do not make another registration as it might end up with us invoicing you twice.

Yes, the conference venue allows for a maximum of 300 participants. We will start publishing early warnings if we are approaching this limit.

Register early to secure your spot!

No, you don't!

The social event on Sunday evening is for all who attend EngageU. So if you're not able to attend the training day on Sunday, you are very much welcomed to join the social event to catch up with everyone. Just make sure to check the option while signing up to the event.

Yes, you can! The more, the merrier.

Please specify the required number of dinner tickets upon registration.
You can add tickets for the social event on Sunday and/or for the evening dinner on Monday. The cost per dinner ticket is €125.

Please specify the total number of tickets you need for both activities. Example: if you want to bring someone on Sunday and Monday, then please order 2 extra dinner tickets.

All who have signed up and approved for their names to be public are listed on the attendee page.

Presentations will take place in four different conference rooms at the same time. Between each session, there will be a break with enough time to move between the different rooms.
On the agenda page you will find all the sessions and which room they will be held in, as well as a floor plan of the venue to find your way around!

A session is either 30 or 60 minutes, with the exception of pre-conference training and opening session with Claris.

We ask your consent for:

1. Your name on the website's participant list If you do not give us your consent, then we'll not publish your name on the website. With your consent we'll also be sharing your name and e-mail address to Claris.

2. Pictures or video footage of you for promotion of the event. If you do not give us consent, then we will not publish any picture or video where you appear in a clearly recognizable fashion.

The Swedish coffee break is so much more than just drinking coffee - it's a social institution!

☕️  Fika is a concept, a state of mind, an attitude, and an important part of Swedish culture. Many Swedes consider that it is almost essential to make time for fika every day. It means making time for friends and colleagues to share a cup of coffee (or tea) and a little something to eat (mostly sweet, but it could also be savory).

💡 There are a lot of theories on how the word came to be. It has been around since at least the early 1900's and the most likely theory is that it derives from the Swedish word for coffee: kaffe. One of the first mentions of it is actually from a prison, which kind of gives you a hint on how important it is for Swedes.

This year, we’re bringing the beloved tradition of fika to Antwerp — but with a Belgian twist! Expect the warm, social spirit of Swedish fika, paired with some of Belgium’s finest treats… yes, that means waffles, chocolates, and pastries to keep your conference conversations as sweet as they are inspiring.

Just prior to the conference, you will receive a link to a shared folder where you will find all the presentations and materials that the speakers have provided us with.

After the conference has ended and the editing has been done, all the recordings from the sessions will be added to that same folder. Later on, you will also be able to find all the recordings on our YouTube page!

Pro tip: Subscribe to our YouTube channel  today get updates as soon as new videos are released — and so you don’t miss a single moment of the conference content!

Up until October 20th, attendees of EngageU were able to book a room with a fixed rate at Hilton Antwerp Old Town. Unfortunately, that offer is no longer available due to high demand on rooms. You can still check the hotel to see if there are rooms available, or look for another hotel close by. With the conference being held in the center of Old Town there are a lot of options available.

EngageU staff is not responsible for the booking or any issues involving your hotel room.

Yes, everything is wheelchair accessible and all sessions are held close to eachother.

Please visit the hotel's information page for more details.

For those arriving by car, there is parking available at the hotel. For an updated price list, please visit the hotel's web page. EV-charging is available here as well.

There are also other parking spots close to the hotel:

EngageU staff is not responsible for the booking or issues involving your parking.