FAQ

Are your questions still unanswered?
Reach out to us at contact@engageu.eu

What is ‘Fika’?

The Swedish coffee break is so much more than just drinking coffee.

Fika is a concept, a state of mind, an attitude, and an important part of Swedish culture. Many Swedes consider that it is almost essential to make time for fika every day. It means making time for friends and colleagues to share a cup of coffee (or tea) and a little something to eat.

The word fika actually derives from the 19th-century slang word for coffee, kaffi. 

Is there a refund policy?

Yes of course.

You can cancel up to the 24th of October, but of course, we regret that! There will be no refunds given after October 24.

What are the VAT rules?

Participants from EU countries will be invoiced with VAT. They can demand it back from their own country.

Participants from non-EU countries will be invoiced without VAT.

Can I bring guests to the evening event?

Yes, you can! The more, the merrier.

Please specify the required number of dinner tickets upon registration. 

You can add tickets for the beer tasting + dinner on Sunday and/or for the evening dinner on Monday. The Monday dinner comes with two drink tickets. The cost per dinner ticket is 75 euros.

Please specify the total number of tickets you need for both activities. Example: if you want to bring someone on Sunday and Monday, then please order 2 dinner tickets.

What has EngageU to do with the hotel?

We offer a discount code for the hotel, but the booking of the hotel room is directly between you and the hotel.

EngageU staff is not responsible for issues involving your hotel room.

Can I go to the Claris Partner meeting?

You can only attend the partner meeting if you are a Claris partner.

How to travel to Antwerp from Brussels?

Trains are leaving from Brussels Airport to Antwerp every half an hour. Tickets can be bought either at the airport or in advance at https://www.belgiantrain.be/en/search

We suggest buying the ticket based on your arrival at the airport because there are a lot of trains leaving every hour.

Who can take part?

Everyone that is interested in learning more about FileMaker

How do I take part?

You can subscribe via our homepage or by clicking here

Why should I take part?

This event is open to anyone who wants to learn about FileMaker. On top of that, you will meet the most awesome FileMaker developers from around the world and can have a beer or two with them. 

We don’t see a reason not to come, and we hope to see you all there!!

Is it wheelchair accessible?

Yes, everything is wheelchair accessible. 

Who else will participate?

You can have a look at our attendee list on this page 

What is the VAT-ID?

Value-Added Tax (VAT) is a tax, which is payable on sales of goods or services within the territory of the Member States of the EU.

It is used within member states of the European Union to handle cross-border VAT payments. If you’re not sure whether you have a valid VAT-ID check here: VIES VAT number validation

Each person who receives an invoice is responsible for paying the VAT in accordance with the VAT rate in their country.

What does attendance cost?

Conference:
1. 2 days conference with three-course dinner and two drink tickets: €695
2. Monday or Tuesday only (dinner not included): €429

Pre-conference (Sunday)
1. Partner meeting (Claris partners only): offered by Claris.
2. Social event: beer tasting and dinner: €125

Extra dinner tickets
Reserve extra seats on the evening events for non-conference attendees for €125. 

Is there an attendee limit?

Yes, the conference venue allows for a maximum of 250 participants. We will start publishing early warnings if we are approaching this limit. 

Register early to secure your spot.

How do I add or change my session/proposal?

Please contact us at contact@engageu.eu

Where should I be present?

The presentations will take place in 3 different conference rooms at the same time. You can differentiate the rooms by their name. During each session, there is enough time to move between the different rooms. 

How long should a session last?

The duration of the session will be communicated in advance during the session submission. There are slots available for 30 minutes and 60 minutes.

Do we receive the files after the congress?

With the permission of the speaker(s), the presentation(s) will be shared after the conference.

What about privacy policies?

We ask your consent for:

1. Your name on the website’s participant list If you do not give us your consent, then we’ll not publish your name on the website.

2. Pictures or video footage of you for promotion of the event. If you do not give us consent, then we will not publish any picture or video where you appear in a clearly recognizable fashion.

Where should I present?

Presentations will take place in 3 different conference rooms at the same time. Between each session, there will be a break with enough time to move between the different rooms. 
You can check the agenda to see where your session is scheduled. 

Can I transfer my ticket?

If you are unable to attend and would like to transfer your ticket to someone else, please e-mail us. After October 24, we won’t issue refunds for tickets.

What when the event is canceled?

The Organiser reserves the right to cancel the Event for any reason (including, without limitation, by reason of a Force Majeure Event). The Organiser shall notify the attendees and Sponsors of the cancellation as soon as possible.

The parties agree for:

  1. a voucher
  2. a refund (minus administrative fees)

Tickets will only be refunded or exchanged if the event is canceled or moved to another date.

Will there be any specific COVID measures?

We will work closely with the venue to organize the event in compliance with the active COVID regulations in Belgium.

During the event, there will be hand sanitizer available in connection to food, like fika and lunch, and there will also be masks available for those who wish to use it. We do not force anyone to use them, but we encourage you to use one since there might be people attending who for varying reasons aren’t vaccinated or are at risk for infection.

When does the registration close?

Registration closes on Friday 3/11/23 at 3 PM (CET)

How do I transport myself inside Antwerp?

Taking abike is very popular in Antwerp:

You can rent a bike: velo Antwerpen

You can rent a step: Bird, Poppy and Lime

Take a bus or tram: www.delijn.be

Call a taxi: +32 3 238 38 38

How to travel from Charleroi to Antwerp?

All information about traveling to or from Charleroi airport can be found here:
https://www.brussels-charleroi-airport.com/en/parking-access

Are you traveling by car?

For those arriving by car, we want to ensure a smooth experience. The underground parking at the Kava Congres Centrum will be accessible during the following hours:

  • Sunday 12th: 1PM – 5PM
  • Monday and Tuesday: 8AM – 6PM

The entrance is located at the same address as the conference center: Consciencestraat 41, 2018 Antwerpen. You have direct access to the conference center by stairs or elevator.

Important: Follow the arrows with the logo below. Pick any spot marked for the congress center, there will be plenty. Please do not park in a reserved parking spot. Thank you.

Your car can remain parked overnight for the entire duration of the event. However, please note that access to the parking facility is only available during the conference hours mentioned. If you anticipate needing your car in the evening, please plan accordingly.

To enter or exit the parking area during conference hours, ring the bell at the entrance, and a receptionist will promptly assist you by opening the gate.

The exit of the parking is located around the corner: Lange Leemstraat. Just follow the arrows: “UIT”.